Privacy Policy

Quiet Constellations ("we," "us," "our") respects your privacy and is committed to protecting the personal information you share with us.

This policy explains what information we collect, how we use it, and how we keep it safe.

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Information We Collect-
We may collect personal information such as:

• Name, email address, phone number, and postal address

• Payment and billing details (processed securely via our payment provider)

• Information about students, including age and any relevant health or accessibility needs shared with us

• Communication history, such as emails or messages sent to us

• Booking and attendance records

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How We Use Your Information-
We use the information we collect to:

• Schedule, manage, and deliver lessons

• Process payments and manage recurring plans

• Communicate with you about bookings, cancellations, or studio updates

• Improve our services and respond to enquiries

• Meet legal or regulatory obligations

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Children's Information-
Where a student is under 18, we collect and use their information with the consent of a parent or guardian, and only for the purposes of providing lessons and related studio communication.

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Sharing Your Information-
We do not sell your personal information. We may share information with trusted third parties who help us operate our business, such as payment processors or scheduling/booking software, and only to the extent necessary for them to provide their service. We may also disclose information if required by law.

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Data Storage & Security-
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access, including secure storage of records and limited access to personal data.

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How Long We Keep Information-
We retain personal information only for as long as necessary to provide our services, meet legal obligations, or resolve disputes.

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Your Rights-
You may contact us at any time to:

• Ask what personal information we hold about you or your child

• Request corrections to inaccurate information

• Request that we delete your information, where we are not required to keep it for legal reasons

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Changes to This Policy-
We may update this policy from time to time. The most current version will always be available on our website.

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Contact Us-
If you have any questions about this policy or how your information is handled, please contact us at info@quietconstellations.com.